Social Enterprise ‘a way of doing business’

With Social Enterprise becoming more popular within public sector and government circles, is it all getting blurred out there? Is there a renewed need to be clear about what social enterprise is and if there is, how might we go about it?

Remember the Queen’s speech? Social Enterprise was within in it, I’m not sure Her Majesty would be able to sport a definition if asked, ‘a social enterprise is a business with primarily social objectives whose surpluses are principally reinvested for that purpose in the business or in the community, rather than being driven by the need to maximise profit for shareholders and owners’ (DTI, 2002).

We also hear social enterprise rolling off the tongues of government ministers weekly, if not daily. Indeed last week’s QuestionTime considered whether the Big Society [an interesting idea that's really about volunteering and local control, creating a civil society that's not reliant on others, that many social enterprises are already doing] was being dismantled by the budget cuts and lo and behold MP Frances Maude talked ‘social enterprise’ within his answer.

Whilst Big Society is related to Social Enterprise and indeed an opportunity for social enterprises to do even more ‘good business’, we must remember that social enterprise in not about getting hundreds of volunteers to do things for nothing. It’s about employing people [normally those who have difficulty gaining employment] paying reasonable wages and trading either a service or product or both.

Last week my old colleague Eleanor Cappell [BEN PCT Social Entrepreneur in Residence [SEiR]] Tweeted news of a GP firm that was setting up as a social enterprise. Reading the blog this enterprise seems to be considering setting up as a Cooperative and proudly states how the enterprise is going to be owned and influenced by its staff and local community, this is good news and could bring tangible improvements to their patients and local community. However, whilst we hear good news stories like this where social enterprise is being embraced it has been a time of debate and blurred lines.

We’ve heard stories recently with public sector services externalising, such as Southwalk and Westminster Council’s Communications Department, but this alone does not necessarily make it a social enterprise [see BSSEC Blog: The social enterprise sector brand must not become diluted by 'nearly social enterprises'], if the staff themselves aren’t significantly disadvantaged, there needs to be a tangible benefit for the users too, in this case the local citizens.

I’ve been intrigued as the CIC Association has had renewed debate over the last week amongst its members. The debate essentially discussing what some members see as a ‘double levy’ with regard to the Social Enterprise Mark’s [an audited standard to prove social enterprise] decision to increase audit fees. The majority arguing that the SE Mark is little more than a ‘badge to hide behind’.

Working for iSE which is a Community Interest Company [CIC] and a proud holder of the Social Enterprise Mark [indeed just last week we became one of the first to gain a renewed accreditation], I can understand those social enterprises that chose the CIC legal structure’s arguments. In order to be a CIC there are significant checks and balances that ensure you are a ‘social enterprise’, and therefore it would seem that a CIC doesn’t need the ‘Badge’. But does this ‘badge’ help ensure that social enterprises do actually ‘walk the talk’ and perhaps more importantly, clarify to others what a social enterprise is?

Last week too, we heard that Finland may be taking on the Social Enterprise Mark as it is tipped to go international. Within Finland there is [as far as I can tell] only one type of social enterprise which is more defined than in the UK. Indeed Finland’s model is more akin to the UK’s ‘Social Firm’ model [which by the way iSE is too]. So it seems Finland’s motivation is similar to what our motivations should be:

  • to proudly stand for social enterprise
  • to ensure the brand integrity
  • help ensure that those who aren’t aware of the movement have a way of recognising social enterprise
  • to help ensure that the lines of what is and what isn’t a social enterprise are clear.

So as you can see social enterprises can be CIC’s ltd by guarantee; CIC’s limited by shares; Cooperatives; Companies Limited by Guarantee; Trading Charities etc..However, holding one of these legal structures [with perhaps the exception of the CIC] does not automatically mean that you are meeting the definition of social enterprise we therefore need to get the message right, a point Alison Ogdon-Newton [Social Enterprise London] made at the beginning of the year.

I have to disagree with many of the comments made by the CIC Association’s member’s, as whilst it may not be important for a CIC to have an identifying mark [other than the CIC itself], it’s important for the rest of the sector and wider UK population.  The Social Enterprise Mark is not a ‘badge to hide behind’, it’s the only thing we currently have in the UK which covers all social enterprises, no matter what legal structure they chose which enables them [and more importantly others] to see that it actually is a social enterprise.

A final point the Mark won’t be valuable unless social enterprises adopt it to achieve a scale similar to ‘Fair Trade’ which is now recognised Internationally by those within the movement and outside of it. So I’d like to encourage social enterprises to go for the Mark CIC’s included. Yes it may cost up to £300, and whilst this may seem a considerable sum at present, once the Mark reaches sufficient scale and recognition it will be a small price to pay and significantly less than other standards e.g. Investors In People [IIP].

Now Is The Time to Shop For Change

In a time of ever decreasing funds and contracts available and massive public sector cuts we are all feeling the pinch within the no-for-personal-profit sector, all the more reason to maximise the impact of your hard-earned [or won] finances. Have you considered Shopping for Change?

Shop for Change is a campaign run by iSE to encourage social enterprises and other third sector groups to buy from one another wherever possible. This ensures that the impact of investment in multiplied by staying within the not-for-personal-profit sector.

Shop for Change started within Birmingham as part of the iSE Market Makers project funded by the Birmingham strategic partnership Be Birmingham. As part of the ongoing campaign and to extend to wider and new markets Shop for Change is going National.

Have you signed up yet? Shop for Change will be exhibiting at the Social Enterprise Coalition’s national annual conference for social entrepreneurs [VOICE 2011] being held at the O2 arena on 29th & 30th March 2011.

So come and visit us, say hello and make a commitment to Shop for Change.

MP’s Expenses ‘Red Tape’ – Welcome to Our World!

I just had to write a few thoughts about recent stories in the press about MP’s complaints about the new expenses system and that they were finding it difficult and time-consuming, see a Telegraph article here. The main complaints being that the bureaucracy was excessive, sometimes leaving them out-of-pocket and taking them away from doing their work [i.e. that they were spending too much time filling out forms and compiling evidence]. I say welcome to our world.

I have worked in the ‘not for personal profit’ sector for over 20 years and I can only hope that the MP’s insight into the bureaucracy that we face within the sector every day will help the sector in the long run.

I am well aware of the issues that are now affecting the MP’s when attempting to claim expenses. I too have lost receipts in the past [and yes been left out-of-pocket] this is actually right in that I cannot prove that I’ve spent money legitimately to get expenses back.

I also have in the past not bothered to claim expenses and know of many others like me who don’t claim them because it’s just too onerous and costs an organisation more to do than it costs in expenses [unfortunately its the end-user like me who ends up out-of-pocket], and I can assure you I do not earn an MP’s salary, have  a second house, duck pond or a moat!

However, I do feel that the restrictions are now over complex and in real terms cost more to administer than the actual expenses amount to [especially as within our sector we have an additional moral duty to where possible use the most cost-effective transport, find the cheapest car parks, travel 2nd class etc.

Don't get me wrong, we need scrutiny and evidence, but the balance is currently wrong. The MP's experiencing it first hand can [I hope] make them realise how much ‘red tape’ gets in the way of an average social entrepreneur or charity worker’s day which stops them from doing what they should be doing, supporting people who are disadvantaged, vulnerable and generally in need of assistance.

I hope therefore that this insight will help the MP’s reduce ‘red tape’, as promised!

New Enterprise Allowance – how much, when and where?

Whilst checking out my blog stats I noticed a number of searches looking for more information about the coalition government’s New Enterprise Allowance Scheme. So I did a little skimming of the Department for Work and Pensions  [DWP] website and below answers the main questions I’ve heard over the last few weeks.

Taken From http://www.dwp.gov.uk/adviser/updates/new-enterprise-allowance/

The Trailblazer area is Merseyside which will be running  a pilot between now and April 2011 when the DWP expect to roll out the programme to other ‘target areas’ [see below]. Following that a National rollout in the Autumn.

The value – up to £2000 [not a standard amount] in the format below:

JSA claimants will get ‘access to a business mentor who will provide guidance and support to develop the business idea’.

When the ‘customer’ [JSA claimant] ‘can demonstrate they have a viable business proposition with growth potential they will be able to claim financial support’ which takes the form of:

  • A weekly allowance ‘broadly equivalent to JSA’ for 3 months.
  • A reduced weekly allowance [about half] for a further 3 months.
  • A possible start-up ‘loan’ of £1000.

Target Areas taken from http://www.dwp.gov.uk/policy/welfare-reform/get-britain-working/

  • Cornwall and Isles of Scilly
  • Devon
  • Eastern Scotland (Angus, Clackmannanshire, Dundee City, East Lothian, Edinburgh, Falkirk, Fife, Midlothian, Perth and Kinross, Scottish Borders, Stirling and West Lothian local authorities)
  • Highlands and Islands (Argyll and Bute, Eilean Siar, Highland, Orkney Islands and Shetland Islands local authorities)
  • Lancashire
  • Lincolnshire
  • Merseyside
  • Northumberland and Tyne and Wear
  • South Yorkshire
  • South West Scotland (Dumfries and Galloway, East Ayrshire, East Dunbartonshire, East Renfrewshire, Glasgow City, Inverclyde, North Ayrshire, North Lanarkshire, Renfrewshire, South Ayrshire, South Lanarkshire and West Dunbartonshire local authorities)
  • Tees Valley and Durham
  • Wales
  • West Midlands (Birmingham, Coventry, Dudley, Sandwell, Solihull, Walsall, Wolverhampton)

I’ll report further on the trailblazer area as information gets published.

Good News For Birmingham Residents Needing Debt Advice

It seems that everyday we hear of another vital service run by a charity, social enterprise or voluntary group is likely to go to the wall as they struggle to negotiate the rate and scale of public sector cuts.

Over the last few weeks we’ve heard that Enterprise UK has decided to close  and recently as reported in the press and on BSSEC’s blog we heard how Birmingham’s Citizens Advice Service needs to raise £50k per month to continue many of its vital services for Birmingham’s citizens. Other small charities and enterprises have already closed and large charities are making significant redundancies.

I was therefore encouraged by a press release passing my email today from Birmingham Settlement stating that they would continue their debt advice services despite the cuts in revenue faced. In this press release Martin Holcombe [CEO] said “although we will be affected by the forthcoming cuts, we knew they were coming and have explored alternatives to ensure we can sustain this vital service. We are committed to maintaining our money advice service and will continue to develop relationships and resources to enable us to do this.”

Martin went on to explain that “Birmingham Settlement are not the only provider of debt advice in Birmingham” and highlighted “a new Birmingham Advice Network is being established to bring agencies together and provide people needing advice a clearer path to support.”

So I am pleased to see that some services are being saved and that the charitable and social enterprise sectors in Birmingham is being innovative, diversifying and trading to sustain services. I look forward to hearing more about the new network. Well done to Marin and colleagues in keeping the debt advice service alive!